Diego Souza is seeking the Brazilian government’s help to leave Saudi Arabia after falling out with his club Al Ittihad.
The 27-year-old left Vasco da Gama at the end of last season and moved to the Saudi Professional League on a three-year deal in July.
Souza recently revealed that he has not been paid since joining the club and subsequently wants to end his contract.
The playmaker has now contacted Brazil’s sports ministry requesting assistance as he has been unable to obtain an exit visa.
The ministry said on Friday that they have contacted the Brazilian embassy in Saudi Arabia to get more information concerning the case and assist Souza, who is in the country with his wife and two small children.
The former Palmeiras and Fluminense player said on Twitter that he is “sad” with the situation and hopes a solution “is found soon.”
